Where do I upload documents related to billing or servicing?

To upload documents related to your payment account:

1. Log in to the Launch Servicing payment portal using your Ascent username and password.
2. Click ‘Messages’ in the upper right corner
3. Click ‘Upload Documents’

If you applied for your loan on or before June 9, 2019, visit Aspire online or call 1-800-243-7552.