Manage your loans, wherever you are

You have several monthly payment options for your Ascent loan, including automatic payments. After you’re approved for a loan, we’ll help you set up your repayment account with our trusted loan servicer, Launch Servicing. You can also download the AscentConnect mobile app to make a payment, set up autopay, and update your billing information at any time using the same credentials as your Ascent account.

To speak with someone directly about an existing loan or make a payment, visit AscentFunding.LaunchServicing.com or call 877-209-5297.

If you applied for your loan on or before June 9, 2019, visit Aspire online or call 1-800-243-7552 for more information.

Yes! You can set up autopay and schedule future payments through the AscentConnect mobile app. Plus, you’ll receive a discount when you set up autopay

See Automatic Payment Discount Terms & Conditions.

If you don’t see your existing loans in the AscentConnect mobile app, you can check if you see your loan(s) on the online repayment portal at AscentFunding.LaunchServicing.com.

If you’re still experiencing issues, please call 877-209-5297 toll-free Monday – Friday, 7 a.m. – 7 p.m. (CT) or email us at [email protected].

Launch Servicing, a leading loan servicing company, is Ascent’s trusted partner and is responsible for sending statements, helping with setting up your automatic payments to receive a discount, processing payments, helping you apply for cosigner release, updating your repayment plan (if you have a college loan and elect the Progressive Repayment option or apply for deferment or forbearance if you are having trouble making payments), and providing general account guidance. 

All loans applied for on or after 6/10/2019 are serviced by Launch Servicing.