Manage your loans, wherever you are

Making payments on time for your Ascent loan is important as you continue on your financial wellness journey. We’re making it even easier to manage your loan 24/7 with the AscentConnect mobile app so you never miss a payment.

Download the App

Ascent Connect mobile app learn tab


Scan this code with your smartphone

AscentConnect mobile app learn tab

Take the stress out of making your loan payments

Make a payment, set up autopay, and stay updated on your latest loan balance with AscentConnect.

Ascent Connect mobile app learn tab


Login using your existing Ascent credentials to access your account details.

Download AscentConnect in apple app store
Download AscentConnect in google app store

Login using your existing Ascent credentials to access your account details.

With the AscentConnect mobile app, you can:

  • checkmarkLog in to your account 24/7 from anywhere
  • checkmarkMake payments and set up autopay to save money
  • checkmarkSee your loan balance and update your billing info
  • checkmarkStart a new loan application or continue an existing one

Meet Launch Servicing

Launch Servicing is Ascent’s trusted partner in processing your loan payments. For questions about your loan payments and to understand your repayment options, please contact Launch Servicing.

phone877-209-5297 toll-free Monday – Friday 7 a.m. – 7 p.m. (CT)

email[email protected]

Pay Via Launch

Have questions about your Ascent loan payments?

How do I make payments on my Ascent loan?
You have several monthly payment options for your Ascent loan, including automatic payments. After you’re approved for a loan, we’ll help you set up your repayment account with our trusted loan servicer, Launch Servicing. You can also download the AscentConnect mobile app to make a payment, set up autopay, and update your billing information at any time using the same credentials as your Ascent account.

To speak with someone directly about an existing loan or make a payment, visit or call 877-209-5297.

If you applied for your loan on or before June 9, 2019, visit Aspire online or call 1-800-243-7552 for more information.

Can I set up automatic payments for my Ascent loan?
Yes! You can set up autopay and schedule future payments through the AscentConnect mobile app. Plus, you’ll receive a discount when you set up autopay

See Automatic Payment Discount Terms & Conditions.

How do I modify my Ascent loan payments and/or payment amounts?
You can change your payment amounts and update your billing information by logging in to the AscentConnect mobile app. Once you’re logged in, navigate to the Loans tab. From there, you can update your payment methods, manage one-time payments, and sign up for autopay. 
Are you having trouble making a loan payment?
If you don’t see your existing loans in the AscentConnect mobile app, you can check if you see your loan(s) on the online repayment portal at

If you’re still experiencing issues, please call 877-209-5297 toll-free Monday – Friday, 7 a.m. – 7 p.m. (CT) or email us at [email protected].

Who is Launch Servicing?
Launch Servicing, a leading loan servicing company, is Ascent’s trusted partner and is responsible for sending statements, helping with setting up your automatic payments to receive a discount, processing payments, helping you apply for cosigner release, updating your repayment plan (if you have a college loan and elect the Progressive Repayment option or apply for deferment or forbearance if you are having trouble making payments), and providing general account guidance. 

All loans applied for on or after 6/10/2019 are serviced by Launch Servicing. 

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