How can we help you?
Top Questions
Suggested
Ascent’s support team is here to help.
Need help with an application for a college loan?
877-216-0876 toll-free
Monday – Thursday 7 a.m. – 5 p.m. (PST)
Friday 7 a.m. – 4 p.m. (PST)
Log into your account at College.AscentFunding.com
Need help with repayment on your existing Ascent college loan?
877-209-5297 toll-free Monday – Friday 6 a.m. – 6 p.m. (CST)
Log into the repayment portal at AscentFunding.LaunchServicing.com
Need help with an application for a bootcamp or career loan?
877-216-0876 toll-free
Monday – Thursday 7 a.m. – 5 p.m. (PST)
Friday 7 a.m. – 4 p.m. (PST)
Log into your online account at Bootcamp.AscentFunding.com
Need help with repayment on your existing Ascent bootcamp or career loan?
877-209-5297 toll-free Monday – Friday 7 a.m. – 7 p.m. (CST)
If you applied for your loan after June 9, 2019, login into the repayment portal at AscentFunding.LaunchServicing.com. If you applied for your loan on or before June 9, 2019, visit Aspire online.
Launch Servicing, Ascent’s loan servicer, is here to help simplify the servicing process and make repayment of your Ascent Loans easy.
Need help with payment on your existing college, bootcamp, or career loan?
877-209-5297 toll-free Monday – Friday 7 a.m – 7 p.m. (CST)
Log into the repayment portal at AscentFunding.LaunchServicing.com
Ascent Funding, LLC
c/o Launch Servicing, LLC
P.O. Box 91910
Sioux Falls, SD 57109-1910
If you do not see your existing loans in the AscentConnect mobile app:
Please check if you can see your loan(s) on the online repayment portal at AscentFunding.LaunchServicing.com.
If you’re still experiencing issues, please call 877-209-5297 toll-free Monday – Friday 7 a.m. – 7 p.m. (CST) or email us at [email protected]
If you are getting “An out-of-sync problem was detected with recurring payment” message in the AscentConnect mobile app:
Please check if recurring payments for your loan(s) is set up on the online repayment portal at AscentFunding.LaunchServicing.com.
If you’re still experiencing issues, please call 877-209-5297 toll-free Monday – Friday 7 a.m. – 7 p.m. (CST) or email us at [email protected]
If you cannot log into the AscentConnect mobile app:
Make sure you’re using the same login credentials as your Ascent account that you created when applying for your Ascent loan. If you’re still experiencing issues, please email us with specific details at [email protected]
Reach out to us at [email protected]. Enter for your chance to win at AscentFunding.com/scholarships!
Leave us a Message
To speak with someone directly about your existing Ascent loan or to make a payment, please reach out to our servicing partner, Launch Servicing, toll-free Monday through Friday 7 a.m. – 7 p.m. (CT) at 877-209-5297.
You can also make a payment or manage your Ascent loan in the AscentConnect mobile app. Download the mobile app today in the Apple App Store or Google Play Store.
It’s easy to partner with Ascent
Our dedicated School Support and Customer Service Teams will help set you up and maximize your school’s success. Our loan products are available for any eligible school or bootcamp (accelerated learning program).
College
For College Partnership Requests/Questions:
[email protected]
Lender Code:
555550 – Bank of Lake Mills
555600 – DR Bank
Bootcamp
For Bootcamp & Career Loan Partnership Requests/Questions:[email protected]
More ways to partner with Ascent
Affiliate Partnerships
If you’re interested in promoting Ascent’s private student loans on your website and earning commissions, check out our affiliate program on Commission Junction. Once you sign up (and get accepted), you’ll receive access to links and assets to start promoting Ascent and earning commissions.
Sign UpMedia Opportunities
Who is Ascent? To learn how Ascent is changing the way people pay for higher education, interview one of Ascent’s leaders for an upcoming article or podcast, or inquire about other content opportunities, send us an email to introduce yourself.
Stay Connected!
Follow us on social media to get the latest updates on giveaways, scholarships, announcements, and our benefits.
We share tips and resources to help them make better financial decisions that last beyond school. Follow Ascent to see for yourself!