Customer Service
Our 100% U.S.-based customer service team is here for you.
Monday – Thursday from 7:00AM – 5:00PM (PST)
Friday from 7:00AM – 4:00PM (PST)
College Help
Need help with your college loan?
877-216-0876 Toll-free
Email us at [email protected]
Ascent Funding, LLC
501 W. Broadway Ste. A150
San Diego
CA 92101
For application status & questions:
Please log into your online account at
college.ascentfunding.com
Bootcamp Help
Need help with your bootcamp loan?
877-279-2614 Toll-free
Email us at [email protected]
For application status & questions:
Please log into your online account at
bootcamp.ascentfunding.com
Leave us a Message
For your payments or postponement
For questions about your existing loan, such as payment, deferment, or forbearance information, please contact Launch Servicing:
Launch Servicing
877-354-2629 (toll-free)
Monday – Sunday from 8:00 AM – 5:00 PM CST
[email protected]
launchservicing.com
Launch Servicing, LLC
P.O. BOX 91910
Sioux Falls
SD 57109-1910
It’s easy to partner with Ascent
Our dedicated School Support and Customer Service Teams will help set you up and maximize your school’s success. Our loan products are available for any eligible school or bootcamp (accelerated learning program).
College
For Sales or Marketing Requests/Questions:
[email protected]
For Student Customer Service (Loan Application, Certification or Disbursement)
Requests/Questions:
877-216-0876
Lender Code:
555550
Bootcamp
For Partnership Requests:
Become A Partner
For Loan Application or Certification Questions: [email protected]
More ways to partner with Ascent
Affiliate Partnerships
If you’re interested in promoting Ascent’s private student loans on your website and earning commissions, check out our affiliate program on Commission Junction. Once you sign up (and get accepted), you’ll receive access to links and assets to start promoting Ascent and earning commissions.
Media Opportunities
Who is Ascent? To learn how Ascent is changing the way people pay for higher education, interview one of Ascent’s leaders for an upcoming article or podcast, or inquire about other content opportunities, send us an email to introduce yourself.
Stay Connected!
Follow us on social media (Instagram, YouTube, Facebook, Twitter, LinkedIn) to get the latest updates on giveaways, scholarships, announcements, and our benefits. We share tips and resources to help them make better financial decisions that last beyond school. Follow Ascent to see for yourself!