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Contact Ascent Funding – We Love Hearing From You

From your first application to your final payment, we’re committed to helping you every step of the way.

How can we help you?

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Top Questions

My document was rejected, what do I need to do? in Application Process
What credit score does my cosigner need to have? in College Loans
How do I make payments on my Ascent college loan? in College Loans
Are you having trouble making a loan payment? in College Loans
How long does the process take to get funding? in Application Process
I want to see my exact rate, but I don’t want my credit to be negatively impacted. in College Loans
What’s the difference between a bootcamp loan and a private student loan? in Bootcamp Loans
When will the funds be sent? in College Loans
How do you determine interest rates? in College Loans
What credit score do I need to get approved? in College Loans
Can I get a conditional approval letter for my VISA appointment? in College Loans
I want to see my exact rate, but I don’t want my credit to be negatively impacted. in Bootcamp Loans
Why is my disbursement date after my tuition due date? in Bootcamp Loans
I no longer want to attend my bootcamp program, what do I need to do? in Bootcamp Loans
How do I make payments on my Ascent bootcamp loan? in Bootcamp Loans
What repayment plans does Ascent offer? in Bootcamp Loans
My loan application was sent for certification, what is the next step? in Application Process

Suggested

Are Ascent bootcamp loans the same as student loans? in Loans & Benefits
Are Ascent college loans dischargeable in bankruptcy? in Payments
Are there any incentives for Ascent’s college loans? in Loans & Benefits
Are you having trouble making a loan payment? in Bootcamp Loans
Can an Ascent college loan be used to cover the cost of past due tuition balances? in Application Process
Can I add a cosigner? in Application Process
Can I apply for a loan for living expenses only? in Application Process
Can I defer payments for my Ascent bootcamp loan? in Payments
Can I edit my application after I submit it? in Application Process
Can I eventually remove the cosigner from my college loan? in Application Process
Can I get a conditional approval letter for my VISA appointment? in Application Process
Can I grant a third-party access to information about my college loan in the event that I become deceased? in Application Process
Can I pay off my Ascent bootcamp loan faster than the initial term I selected? in Payments
Can I qualify for an Ascent college loan if I’m not full-time? in Eligibility
Can I read reviews from Ascent bootcamp borrowers? in Loans & Benefits
Can I set up automatic payments for my Ascent bootcamp loan? in Receiving Your Funds
Can I set up automatic payments for my Ascent college loan? in Payments
Can students that are Non-U.S. citizens apply for an Ascent bootcamp loan? in Application Process
Can students who are Non-U.S. citizens apply for an Ascent college loan? in Eligibility
Do I have to pay for Ascent’s Student Success program? in Student Success
Do I have to pay the full “total cost” of the loan shown in my loan offer even if I make early payments? in Payments
Do I need a cosigner? in Eligibility
Do you offer forgiveness for death and/or disability? in Application Process
Do you offer forgiveness for death and/or disability? in Application Process
Does Ascent offer consolidation or refinance loans? in About Ascent
How and when will I receive my funds? in Receiving Your Funds
How can a Success Coach help me? in Student Success
How can I cancel my loan? in Receiving Your Funds
How can I check the status of my Ascent college loan? in Application Process
How can I log into the AscentConnect mobile app? in AscentConnect
How do I apply for a parent student loan? in Application Process
How do I apply for an Ascent bootcamp loan? in Application Process
How do I contact Ascent? in About Ascent
How do I contact Ascent’s scholarship team? in About Ascent
How do I contact Launch Servicing? in About Ascent
How do I make payments on my Ascent bootcamp loan? in Payments
How do I make payments on my Ascent bootcamp loan? in Receiving Your Funds
How do I make payments on my Ascent college loan? in Payments
How do I modify my payments and/or payment amounts? in Payments
How do I opt out of Ascent’s Student Success program? in Student Success
How do you determine interest rates? in Eligibility
How does Ascent’s Automatic Payment Discount work for college loans? in Payments
How does Ascent’s automatic payment discount work? in Payments
How does Ascent’s Refer A Friend Program for college students work? in Loans & Benefits
How is interest calculated? in Financial Wellness
How long does the process take to get funding? in Application Process
How much can I apply for with Ascent’s college loans? in Eligibility
How much can I borrow? in Application Process
How much is the origination fee for Ascent’s bootcamp loans? in Application Process
How much will my monthly payments be? in Payments
How often does the variable interest rate change? in Financial Wellness
How will I receive the money from my Ascent loan for college? in Financial Wellness
I am applying for a scholarship. Should I wait to apply for an Ascent bootcamp loan? in Application Process
I can’t find the AscentConnect mobile app in the Apple App Store and Google Play Store. How can I download the app? in AscentConnect
I have been financially affected by COVID-19. What are my repayment options? in Payments
I need financing for tuition and living expenses. How do I select the amount for each? in Application Process
I no longer want to attend my bootcamp program, what do I need to do? in Application Process
I want to see my exact rate, but I don’t want my credit to be negatively impacted. in Eligibility
I want to see my exact rate, but I don’t want my credit to be negatively impacted. in Application Process
Is there a penalty or fee if I pay off my college loan before the repayment term ends? in Payments
My document was rejected, what do I need to do? in Application Process
My loan application was sent for certification, what is the next step? in Application Process
Once I have a loan, how will my school know my tuition is paid for? in Receiving Your Funds
What are my Ascent college loan repayment options and terms? in Payments
What are my deferment / forbearance options for my Ascent college loan? in Payments
What are some differences between consumer loans for bootcamps and private student loans for college? in Loans & Benefits
What are the cosigner requirements? in Application Process
What are the credit requirements for Ascent’s college loans? in Eligibility
What are the income requirements for Ascent’s college loans? in Eligibility
What are your interest rates for bootcamp loans? in Application Process
What can I use my Ascent college loan to pay for? in Application Process
What credit score do I need to get approved? in Eligibility
What credit score does my cosigner need to have? in Eligibility
What does it mean to be a cosigner for Ascent’s college loans? in Financial Wellness
What happens if my school closes? in Receiving Your Funds
What happens to my loan if I drop out of my program? in Receiving Your Funds
What information do I need to gather to apply? in Application Process
What is a certification and how long does the certification process take? in Application Process
What is an APR? in Application Process
What is Ascent’s interest rate? in Financial Wellness
What is Ascent’s Student Success program? in Student Success
What is capitalization? in Financial Wellness
What is LIBOR? in Financial Wellness
What is SOFR? in Financial Wellness
What is the AscentConnect mobile app? in AscentConnect
What is the Progressive Repayment option? in Payments
What is the status of my Ascent bootcamp loan application? in Application Process
What is “interest”? in Financial Wellness
What kinds of resources are included with Ascent’s Student Success program? in Student Success
What loan terms are available for Ascent bootcamp loans? in Payments
What repayment plans does Ascent offer? in Application Process
What repayment plans does Ascent offer? in Application Process
What types of loans does Ascent offer? in About Ascent
What types of private student loans does Ascent offer? in Loans & Benefits
What’s the difference between a bootcamp loan and a private student loan? in Loans & Benefits
What’s the difference between fixed rates and variable rates? in Application Process
When did Skills Fund become Ascent Funding? in About Ascent
When do I start making payments on my Ascent bootcamp loan? in Payments
When do payments begin? in Payments
When does interest accrue? in Financial Wellness
When should I apply for an Ascent bootcamp loan? in Application Process
When will the funds be sent? in Application Process
Which internet browser do you recommend using? in Application Process
Who do I reach out to if I’m experiencing issues with the AscentConnect mobile app? in AscentConnect
Who is Ascent Funding, LLC? in About Ascent
Who is Ascent? in About Ascent
Who is Aspire and how are they related to Ascent? in About Ascent
Who is Bank of Lake Mills? in About Ascent
Who is DR Bank? in About Ascent
Who is eligible to join Ascent’s Student Success program? in Student Success
Who is Launch Servicing? in About Ascent
Who is Richland State Bank? in About Ascent
Why Ascent bootcamp loans? in Loans & Benefits
Why can’t I find my bootcamp on the Ascent website? in Loans & Benefits
Why can’t I find my college on the Ascent website? in Eligibility
Why is my disbursement date after my tuition due date? in Application Process
Why must I complete a financial wellness module in order to receive an Ascent college loan? in Application Process
Why should I choose an Ascent undergraduate or graduate student loan? in Loans & Benefits
Why transition from LIBOR? in Financial Wellness
Will Ascent check my credit history? in Application Process
Will I qualify for an Ascent bootcamp loan? in Application Process

Ascent’s support team is here to help.

We have answers.

Need help with an application for a college loan?

phone 877-216-0876 toll-free
Monday – Friday 6 a.m. – 6 p.m. (PST)
Saturday & Sunday 8 a.m. – 2 p.m. (PST)

mail[email protected]

Log into your account at College.AscentFunding.com

Need help with repayment on your existing Ascent college loan?

phone 877-209-5297 toll-free
Monday – Friday 7 a.m. – 7 p.m. (CST)

Log into the repayment portal at AscentFunding.LaunchServicing.com

Need help with an application for a bootcamp or career training loan?

phone 877-216-0876 toll-free
Monday – Thursday 7 a.m. – 5 p.m. (PST)
Friday 7 a.m. – 4 p.m. (PST)

mail [email protected]

Log into your online account at Bootcamp.AscentFunding.com

Need help with repayment on your existing Ascent bootcamp or career training loan?

phone 877-209-5297 toll-free
Monday – Friday 7 a.m. – 7 p.m. (CST)

If you applied for your loan after June 9, 2019, login into the repayment portal at AscentFunding.LaunchServicing.com. If you applied for your loan on or before June 9, 2019, visit Aspire online.

Launch Servicing, Ascent’s loan servicer, is here to help simplify the servicing process and make repayment of your Ascent Loans easy.

Need help with payment on your existing college, bootcamp, or career training loan?

phone 877-209-5297 toll-free
Monday – Friday 7 a.m – 7 p.m. (CST)

Log into the repayment portal at AscentFunding.LaunchServicing.com

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Correspondence:
Ascent Funding, LLC
c/o Launch Servicing, LLC
P.O. Box 91910
Sioux Falls, SD 57109-1910

If you do not see your existing loans in the AscentConnect mobile app:
Please check if you can see your loan(s) on the online repayment portal at AscentFunding.LaunchServicing.com.

If you’re still experiencing issues, please call 877-209-5297 toll-free
Monday – Friday 7 a.m. – 7 p.m. (CST)

If you are getting “An out-of-sync problem was detected with recurring payment” message in the AscentConnect mobile app:

Please check if recurring payments for your loan(s) is set up on the online repayment portal at AscentFunding.LaunchServicing.com.

If you’re still experiencing issues, please call 877-209-5297 toll-free
Monday – Friday 7 a.m. – 7 p.m. (CST)

If you cannot log into the AscentConnect mobile app:

Make sure you’re using the same login credentials as your Ascent account that you created when applying for your Ascent loan. If you’re still experiencing issues, please email us with specific details at [email protected]

Reach out to us at [email protected]. Enter for your chance to win at AscentFunding.com/scholarships!

Leave us a Message

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It’s easy to partner with Ascent

Our dedicated School Support and Customer Service Teams will help set you up and maximize your school’s success. Our loan products are available for any eligible school or bootcamp (accelerated learning program).

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College

For College Partnership Requests/Questions:
[email protected]

Lender Code:
555550 – Bank of Lake Mills
555600 – DR Bank

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Bootcamp

For Bootcamp & Career Training Loan Partnership Requests/Questions:[email protected]

More ways to partner with Ascent

Affiliate Partnerships

If you’re interested in promoting Ascent’s private student loans on your website and earning commissions, check out our affiliate program on Commission Junction. Once you sign up (and get accepted), you’ll receive access to links and assets to start promoting Ascent and earning commissions.

Sign Up

Media Opportunities

Who is Ascent? To learn how Ascent is changing the way people pay for higher education, interview one of Ascent’s leaders for an upcoming article or podcast, or inquire about other content opportunities, send us an email to introduce yourself.

Media Requests

Stay Connected!

Follow us on social media to get the latest updates on giveaways, scholarships, announcements, and our benefits.

We share tips and resources to help them make better financial decisions that last beyond school. Follow Ascent to see for yourself!

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What type of loan are you looking for?

Checking your rate will not impact your credit score.

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College Loan

For students seeking their undergraduate or graduate degree from a university or college.

Apply for College Loan
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Career Training Loan

For students attending a coding career training school pursuing a degree in technology, professional training, or licensure training.

Apply for Career Training Loan