Contact Ascent Funding – We Love Hearing From You

From your first application to your final payment, we’re committed to helping you every step of the way.

Customer Service

Our 100% U.S.-based customer service team is here for you.

Monday – Thursday from 7:00AM – 5:00PM (PST)

Friday from 7:00AM – 4:00PM (PST)

College Help

Need help with your college loan?

877-216-0876 Toll-free
Email us at [email protected]

Ascent Funding, LLC
501 W. Broadway Ste. A150
San Diego
CA 92101

For application status & questions:
Please log into your online account at

Bootcamp Help

Need help with your bootcamp loan?

877-279-2614 Toll-free
Email us at [email protected]

For application status & questions:
Please log into your online account at

Leave us a Message

For your payments or postponement

For questions about your existing loan, such as payment, deferment, or forbearance information, please contact Launch Servicing:

Launch Servicing
877-354-2629 (toll-free)
Monday – Sunday from 8:00 AM – 5:00 PM CST
[email protected]
Launch Servicing, LLC
P.O. BOX 91910
Sioux Falls
SD 57109-1910

It’s easy to partner with Ascent

Our dedicated School Support and Customer Service Teams will help set you up and maximize your school’s success. Our loan products are available for any eligible school or bootcamp (accelerated learning program).


For Sales or Marketing Requests/Questions:
[email protected]

For Student Customer Service (Loan Application, Certification or Disbursement)

Lender Code:


For Partnership Requests:
Become A Partner

For Loan Application or Certification Questions: [email protected]

More ways to partner with Ascent

Affiliate Partnerships

If you’re interested in promoting Ascent’s private student loans on your website and earning commissions, check out our affiliate program on Commission Junction. Once you sign up (and get accepted), you’ll receive access to links and assets to start promoting Ascent and earning commissions.

Sign Up

Media Opportunities

Who is Ascent? To learn how Ascent is changing the way people pay for higher education, interview one of Ascent’s leaders for an upcoming article or podcast, or inquire about other content opportunities, send us an email to introduce yourself.

Media Requests

Stay Connected!

Follow us on social media (Instagram, YouTube, Facebook, Twitter, LinkedIn) to get the latest updates on giveaways, scholarships, announcements, and our benefits. We share tips and resources to help them make better financial decisions that last beyond school. Follow Ascent to see for yourself!