Who is Launch Servicing?

All loans applied for on or after 6/10/2019 are serviced by Launch Servicing. Launch Servicing, a leading loan servicing company, is responsible for sending statements, helping with setting up your automatic payments to receive a discount, processing payments, updating your repayment plan (if you have a college loan and elect the Progressive Repayment option or apply for deferment or forbearance if you are having trouble making payments), and providing general account guidance.