How can I check the status of my Ascent college loan?

If you are looking for information regarding your Ascent college loan application in process or pending disbursement(s):

If you have questions about an existing loan, such as payment, deferment or forbearance information, please contact our loan servicer, Launch Servicing, at 877-209-5297 toll-free or log into the repayment portal at

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Still have questions?

Email your questions to [email protected].
Or talk to our knowledgable customer support associates.

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Time’s Ticking! ⏰ Take advantage of new lower rates on college student loans from 3.79% to 15.86% APR*

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*Annual Percentage Rate; See rates and repayment examples