Are you having trouble making a loan payment?

If you don’t see your existing loans in the AscentConnect mobile app, you can check if you see your loan(s) on the online repayment portal at If you’re still experiencing issues, please call 877-209-5297 toll-free Monday – Friday, 7 a.m. – 7 p.m. (CT) or email us at [email protected].
View All FAQs
Bubble with question mark

Still have questions?

Email your questions to [email protected].
Or talk to our knowledgable customer support associates.

Contact Usright arrow