How can I request a payoff for my loan?

You can request a payoff amount by phone or online.

By Phone:

The Launch support team is available Monday – Friday 7am – 7pm CT

1. Call 877-209-5297
2. Have your account or loan ID number ready and be prepared to provide the date you want the payment processed ready

Online:

1. Log in to the Launch servicing payment portal using your Ascent username and password
2. Click ‘Payoff Calculator’ on your home screen
3. Enter the date you plan to pay the full amount
4. Select the loan you want to pay off
5. Click Calculate to view your payoff amount